top of page

Creating & Editing Multimedia Audiovisuals within OnCue

Articles > Audiovisuals

Publish/Update Date

My database is running slow is there a way to speed it up?

I got a big error and OnCue told me to fix it, how do I do that?

Can I do backups of my database?




We have built in some tools in OnCue to help with database health and performance.



 


Optimize Database


Is your database starting to run slowly? Does it feel sluggish? Use this tool to get the most out of your database.



 


Backup & Restore


This one is a good idea to use at least once a day and if you are pushing around a lot of data and have a huge case. Create a back-up after doing a lot of work or at the end of the night. If something goes wrong, you can restore your last saved backup.


IMPORTANT – This restores the database ONLY.


DOES NOT RESTORE

deleted transcripts, annotations, documents deleted from database and disk, and AV clips deleted from database and disk

DOES RESTORE

Deleted designations, media scripts, and notebooks




 


Database First Aid


Have you had an unexpected crash or are you getting multiple errors and being told to close OnCue? Run First Aid on your database and correct some errors. Then run a backup to save the fixed database.





bottom of page