Welcome to OnCue! We have three great resources available to new users:
OnCue Basics Articles Menu (top of page)
OnCue is not a cloud-based program, your case folder is saved locally.
However, you can work in a cloud environment, and people do successfully every day. But you do need to take precautions. Unlike when you're on a local network, where multiple people can work on the same database simultaneously, the nature of those Cloud services mean if more than one person is using the database at the same time it will create a conflicted copy of the database. So if you're collaborating in OnCue with a colleague using a shared cloud folder, make sure that only one person has OnCue open at a time.
As long as you have an active subscription, you can put OnCue on as many different machines as you'd like, but only two at the same time can be activated. If you'd like to activate on a third machine and two other machines already are in use, you just have to click "manage license" at the bottom of the activation screen to deactivate the other two machines and activate on your current one. And in a deliberate attempt to not annoy you, as soon as you open OnCue on one of those other machines, it will know it's supposed to be the second installation and silently activate.
We are happy to announce that OnCue can now export designation video clips that look exactly like they do in Presentation. Read our article Exporting Designation Lists for details.
OnCue is a Windows-only program best used on Windows 10 or 11. There is not currently a native version for MacOS. For those who want to use OnCue on a Mac, you'll need to have a Windows virtual machine (Parallels or similar) to run it from.
