How To Use OnCue

OnCue is presentation software. It was designed by technology consultants to present your case data in a digital environment. You can create deposition clips from synched videos, annotate documents and cut clips from non-synced videos.

OnCue Activations

Each license comes with 2 activations but is not tied to a specific computer. You can move around your license by deactivating on one machine and activating on a different machine. Deactivating a license does not cancel your license.

https://www.oncuetech.com/articles/multiple-installations-changing-licenses

The Cloud/Security Info

OnCue is not a cloud service–the application runs locally on your machine and case data is stored locally where you put it. It only touches the internet when it checks for updates and to verify you have a valid license. OnCue is digitally signed and verified on each launch. OnCue’s updates and installer are also digitally signed and verified. The application uses SSL encryption to download updates.

Storing OnCue Cases on the Cloud

Many users successfully store their case data on the cloud every day. However, if you choose to store your case on Dropbox or the like, you do need to take precautions. Unlike when you're on a local network, where multiple people can work on the same database simultaneously, the nature of those Cloud services mean if more than one person is using the database at the same time it will create a conflicted copy of the database. If you're collaborating in OnCue with a colleague using a shared cloud folder, make sure that only one person has OnCue open at a time.

Teamwork and OnCue

We very often have multiple users working in the same database at the same time on a shared network drive. You will see the changes your colleagues make in real-time. This does not apply to synced cloud drives.

Operating Systems That Support OnCue

OnCue works on Windows 10 64-bit and Windows 11.

Virtual Desktop Environments (i.e. non-local machines excluding Parallels)

Many organizations manage all of their Windows operating system profiles through a server that users sign in to access their profile–many of the processes are not run on the local machine itself, but on the internal server. While there are many benefits to this configuration, there are some drawbacks.

OnCue was designed to run on a computer running the Windows operating system natively. It may be able to run in that environment depending on how the virtual desktop has been configured by the system administrator, but everything from the interface to playing and exporting video are greatly enhanced by having access to a local video card that meets the specifications below.

Computer Recommendations and Specifications

OnCue users operate a variety of computers and OnCue runs just fine. Thinkpads, Razers, ASUS, Surface and even Macs (running Parallels, of course) have seen time in court with OnCue to great success.

We recommend as a minimum, an Intel i5 or better or equivalent AMD processor with at least 8gb of RAM, as well as enough hard drive space to store your case materials locally.

OnCue is a “light” program and total installation takes up 250MB.

Converting OnCue 3.5 to 4.0

Bottom line - you can’t. Cases need to be rebuilt 4.0 with the exception of Designation Lists. Those can be exported via XML and imported via XML to your new case.

Video/Audio Specifications for OnCue

With the updated release of OnCue, there are no longer strict requirements for video files, but we have found that the most optimum spec for MP4 is 1920 x1080 using H.264/AVC at a constant bit rate. OnCue 4.0 takes almost every form of video/audio but there could be the occasional issue. We’ve created a Transcode Utility that can covert any video into a video that can be used in OnCue, which can be downloaded here: https://www.oncuetech.com/downloads

Supported Video File Types

Supported Audio File Types